This site is ran by www.speaktongan.com.
WHEN WILL I GET MY ORDER?
Orders may take 4-5 business days to process and 3-5 days to ship. All domestic orders are shipped via USPS priority shipping. No signature is required for delivery. Processing and shipping days do not include weekends.
International Orders: We are not responsible for any international taxes and fees that may be assessed after your purchase is completed.
PRIVACY AND SECURITY
Speak Tongan does not share or sell any information that is collected during the checkout or account creation process. No credit card information is ever stored on our site/server.
HOW DO I RETURN OR EXCHANGE A PRODUCT?
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
Send returns to:
19749 Dearborn St,
Chatsworth, CA 91311
CAN I GET A REFUND?
Refunds are only issued for purchased items within 30 days of online order. Once we receive your item, we will inspect it and notify you that we have received your returned item. If we are at fault we will issue you a full refund.
WHAT'S THE BEST WAY TO WASH MY PRODUCT?
These should be only washed with like colors. You can certainly machine wash the garments in warm water that is around 104°F/40°C. Keep in mind that you should only use non-chlorine bleach if necessary and do not iron the decorated (printed) areas. If the garments require dry-cleaning, you can use any solvent except the trichloroethylene. Tumble-dry these garments on medium.
Contact Us: If you have any questions contact us from the contact page.
Speak Tongan does not share or sell any information that is collected during the checkout or account creation process (name/address/phone number/email address). No credit card information is ever stored on our server.
What we collect
We may collect the following information:
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers
What we do with the information we gather:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• Improve our products and services.
• We may send you promotional emails about new products, special offers and/or other information which we think you may find interesting.
• We may also use your information to contact you for market research purposes. We may contact you by email, phone, email.
• We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
LINK TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
If you believe that any information we are holding on you is incorrect or incomplete, please write us as soon as possible. We will promptly correct any information found to be incorrect. Contact us here.
Last Updated: November, 2017